Please note: for both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or increase in demand. Our Customer Service Team will update you if anything changes with your order.

Delivery to the UK

Most of our UK orders are sent with Royal Mail, and we also partner with DHL. Your dispatch email will contain the carrier used and tracking details for your convenience.  

Royal Mail offers flexible delivery options if you’re not going to be in during your allocated time slot. You will be able to choose to leave your package with a neighbour, in a safe place, or even pick it up from your local Royal Mail service point that same day or at your earliest convenience.  

You can easily track or make changes to your delivery by simply downloading the Royal Mail or DHL app.  

For any UK orders containing alcohol, you will be required to provide photo ID upon delivery. Please note: alternative delivery options will not be available for these orders. Royal Mail will attempt to deliver your order twice before it is returned back to us. 

Delivery to the US

Orders to the US will be sent with either FedEx or DHL.  

FedEx provides a variety of delivery options, allowing you to select the one that is best for you. Please note that some delivery options may incur an additional fee. For further information, please visit the FedEx website.  

To track or modify your delivery, you can download the FedEx or DHL app.  

Delivery to Europe and Rest of the World

Orders shipped to Europe and the rest of the world will be delivered by DHL. You can easily follow your order’s delivery journey by downloading the DHL app.  

Please note: Deliveries to Ukraine, Russia and Belarus are currently suspended.